Help centre
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What information will be provided when I search for a builder?
The Builder Search will provide the following information, if the relevant builder is eligible for insurance with the Building and Plumbing Commission:
- The builder's name
- The builder's ABN or ACN; and
- Whether the builder is currently eligible for DBI
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If the named builder is ‘eligible for insurance', what does that mean?
This means the builder is currently eligible to purchase DBI from The Building and Plumbing Commission (BPC). A builder must have this eligibility before they will consider issuing insurance to the builder for works at any particular property.
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What does it mean if the search results say ‘unable to locate any details for the search criteria submitted'?
This could mean:
- The builder named in the search is not currently eligible to purchase DBI from BPC
- The details entered for the builder do not exactly match our records. Make sure you check that the details you have entered in the builder search field are correct and that you are not searching a business name (please see below for an explanation).
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Why can't I search by business name?
Only an individual person, partnership or company can be a ‘builder’ who undertakes domestic building works. Therefore we only issues DBI policies in the name of the person, partnership or company responsible for carrying out the domestic building work.